January 12, 2016Comments Off on Women’s and Children’s Hospital commission
The Community Engagement Unit of Women’s and Children’s Health Network in partnership with ActNow Theatre have host three ninety-minute development workshops. The training workshops aimed to build the capacity of staff to challenge individual and societal core beliefs associated with partnering with consumers in health care. It was offered to three distinct staff groups; clinical and non-clinical staff from Surgical Services Division, staff from Women’s and Babies Division (predominantly midwives), and staff from Paediatric Medicine Division. Consumers and Executive Directors also attended the sessions.
To provide a training opportunity to refresh staff knowledge of how to partner effectively with Consumers at a service delivery level in accordance with Standard 2.6.1 of the Australian Commission on Safety and Quality in Health Services.
To empower Consumers and the Community to take control of training staff of a health network in accordance with Standard 2.8.1 of the Australian Commission on Safety and Quality in Health Services.
To cultivate change in the way that staff respond to consumers with regards to language and communication used towards their consumers.
To deliver an interactive forum theatre training package to create positive social change through involving the audience to be active participants.
To use technology in an innovative way to engage staff in training and learning.
You could hear a pin drop when our stories were portrayed by the actors. The questions asked by the director thoughtfully provoked responses. The narrative was so well written you could feel and taste the emotive of the despair and hope. The session was deliberate that you had to be in the child or woman’s shoes; that had the most impact.
Thank you for an entertaining, insightful at time confronting workshop. The effort you and the Act Now team went to for this to look so spontaneous and easy was much appreciated. I was engaged from beginning to end and the time flew.
– Staff Member
I thought it was fantastic. Love the approach – very engaging and high impact learning.